Refund Policy

100% Satisfaction Guarantee

Hollywood Sensation allows customers who are unsatisfied with their purchase to receive a full refund up to 30 days time of purchase. Buyers must return product/products to Hollywood Sensation and must contact in writing cancellations of purchase before 30 days of purchase to receive a refund.

Please note all returns MUST receive prior approval and assigned an MRA number.

Procedure to file for Returns:
If your products meet one of the conditions above, you have 7 days, from the day of delivery, to file a return.  You can request an MRA number by sending an email to with the following information:
•Your name
•Your phone number
•Your billing address
•Your email address
•Your original order number
•Reasons for returning the item along with all relevant details.

In the return package, please include a copy of your invoice and your MRA number, also write the MRA number on the outside of the packaging.  Please ensure the shipper you use for sending returns provide shipping insurance and tracking services.  Please remember that is not responsible for items lost or damaged in transit. Once we have received and processed your return, we will issue a credit to the credit card on which the purchase was made or if you have an account with us we can apply the credit to your account.